A busy Monday afternoon saw our medical illustration team arrive in the ED with lights, cameras and microphones. A crew of doctors and nurses stood hastily learning their lines. This was not 24hrs in A&E....it was the filming of our new triage system, the One Patient Pathway.

For part 3 of this series of blogs we are going to look at the second work stream identified by the Kaizen Chiefs - measurement and presentation of performance data. A dry and slightly dull topic at best, a stick used to beat us at worst. How do we prove our new processes are working? More importantly, how do we get people to care about the numbers?

We are delighted to have appointed 4 great junior doctors to our new Trauma Fellow posts.